Terms and Conditions of Sale

Consumers and non-professionals Version: 26 May 2026

Preamble

These terms and conditions of sale (the "Terms") apply to any purchase made from E-LINE, a simplified joint-stock company (société par actions simplifiée) with a share capital of €12,075, whose registered office is located at LA FOSSERIE, 14600 HONFLEUR, France, registered with the Lisieux Trade and Companies Register (RCS) under number 912 484 367, represented by Mr. Antoine Massebeuf, its Chairman, email address: contact@skwheel.com, phone number: 07 56 92 62 91, intra-Community VAT number FR11912484367 (the "Seller"), by an individual acting as a consumer or a non-professional, within the meaning of French law (the "Customer").

The Terms govern the Order, payment, Delivery, warranties, right of withdrawal and, more generally, the conditions applicable to the Products sold by the Seller, whether such Products are purchased via the website https://skwheel.com/ (the "Site") or, where applicable, through a Third-Party Platform, when the Seller is identified as the seller of the relevant Products.

Where an Order is placed through a Third-Party Platform, the terms specific to that Third-Party Platform may also apply to the use of its interface, its order process, its payment services or its own features, without prejudice to the Customer's legal rights against the Seller.

The Terms are accessible and printable at any time via a hyperlink available on the Site and, where applicable, via any link or document made available to the Customer before confirming their Order on the relevant Third-Party Platform.

Definitions

The terms used below have, within the meaning of the Terms, the following meaning:

Campaign refers to any commercial operation, launch operation, pre-order operation, sale on preferential terms or equivalent operation organized by the Seller, directly on the Site or, where applicable, through a third-party platform, relating to one or more Rewards;

Terms refers to these Terms and Conditions of Sale;

Customer refers to the Seller's contracting party or, where applicable, the internet user wishing to become the Seller's contracting party, who warrants that they have the status of a consumer or non-professional as defined under French law and case law; accordingly, it is expressly agreed that the Customer is an individual acting for purposes that fall outside their trade, business, craft, profession or agricultural activity;

Order refers to the purchase of Products by a Customer on the Site, including where it relates to an Early Access Pass, or through a Third-Party Platform under the conditions set out in the Terms;

Reward refers to any good, product, service, access right, pre-order package, benefit or commercial offer proposed by the Seller as part of a Campaign, whether or not such Reward is already sold on the Site at the time the Early Access Pass is purchased;

Delivery refers to the first presentation of the Products ordered by the Customer at the delivery address provided when placing the Order;

Total Order Amount refers to the amount in euros displayed once the Customer has confirmed the contents of the cart, including the price of the Product(s) ordered, any applicable taxes and other fees, as well as Delivery charges;

Early Access Pass refers to the specific Product sold by the Seller on the Site or, where applicable, through a Third-Party Platform, granting the Customer early access to the opening of a Campaign, under the conditions set out on the Site, on the relevant Third-Party Platform, in the specific terms of the Campaign, and in the Terms;

Third-Party Platform refers to any platform, interface, marketplace, pre-order platform, launch platform, platform for sales on preferential terms or, where applicable, crowdfunding platform, other than the Site, through which the Seller may present, offer or sell a Product, an Early Access Pass, a Reward or a Campaign;

Pre-order refers to the Order of a Product that is not available in stock, or that is being manufactured, the purchase of which is made available by the Seller;

Products refers to all goods, services and access rights sold by the Seller on the Site, whether available in stock, eligible for Pre-order, or offered in the form of an Early Access Pass subject to the specific provisions set out in the Terms;

Site refers to the Seller's website accessible at the following address: https://skwheel.com/

Territory refers to the countries eligible for Delivery, as indicated on the Site during the ordering process;

Seller refers to E-LINE, identified on the first page of the Terms;

1. Purpose

The Terms govern the sale of Products by the Seller via the Site.

The Customer is clearly informed and acknowledges that the Site is aimed at consumers, non-professionals and professionals, but that the Terms only govern the sale of Products on the Site by the Seller to consumers or non-professionals.

Furthermore, the Products, Early Access Passes and Rewards offered as part of a Campaign are exclusively intended for Customers acting as consumers or non-professionals. No Order placed as part of a Campaign may be made for professional, commercial, industrial, craft, liberal or agricultural purposes.

Accordingly, the Customer undertakes to purchase the Products for non-professional use.

Any professional wishing to purchase the Products is invited to contact E-LINE directly, outside of the order process governed by these Terms, at the following address: contact@skwheel.com

The Terms also apply, where applicable, to Early Access Passes sold by the Seller, which allow the Customer to access a Campaign under the conditions set out, as the case may be, on the Site and/or on the relevant Third-Party Platform, as well as in the specific terms of the Campaign and the Terms. It is specified that the purchase of an Early Access Pass is separate from any order, pre-order or firm reservation of a Reward, unless expressly stated otherwise by the Seller.

Where Products, Early Access Passes or Rewards are offered through a Third-Party Platform, the Terms apply to the relationship between the Customer and the Seller, provided that the Seller is identified as the seller and that the Customer was able to review the Terms before confirming their Order. The terms specific to the Third-Party Platform remain applicable to the use of that Third-Party Platform, without prejudice to the Customer's legal rights against the Seller.

2. Acceptance of the Terms

The Customer undertakes to read the Terms carefully and to expressly accept them before making payment for an Order of Products placed on the Site or, where applicable, through a Third-Party Platform.

The Terms are referenced at the bottom of every page of the Site and must be reviewed and accepted before placing an Order. The Customer is invited to carefully read, download, print the Terms and keep a copy.

The Customer must read the Terms for each new Order, the latest version of the Terms applying to any new Order of Products.

By clicking on the "I have read and accept the terms and conditions*" button and then on the "Proceed to payment" button to confirm the Order, the Customer acknowledges having read, understood and accepted the Terms without limitation or condition.

Where the Order is placed through a Third-Party Platform, the Customer follows the order process specific to that Third-Party Platform.

Where the Third-Party Platform technically allows for a mechanism for the express acceptance of the Seller's Terms, the Customer is invited, before the final confirmation of their Order and before any payment, to review the Terms and expressly accept them, via an unchecked checkbox, an acceptance button or any equivalent mechanism allowing unambiguous acceptance to be established.

Where, however, the technical constraints of the Third-Party Platform, in particular a crowdfunding platform, do not allow the Seller to include a checkbox, a specific acceptance button or any other mechanism for the express acceptance of the Terms within the order process, the Seller ensures that the Customer is informed, before making any contribution, pre-order or payment confirmation, of the essential conditions applicable to the Campaign, directly on the Campaign page.

These essential conditions include, in particular, the identity of E-LINE as seller, the role of the Third-Party Platform, the nature of the Campaign, the nature of the Early Access Pass or Reward offered, the price, payment terms, delivery times, production and delivery risks, refund conditions, the right of withdrawal, applicable legal warranties, as well as a link to a dated, downloadable and archivable version of the complete Terms.

The complete Terms are made available to the Customer, before confirming their Order, by means of a hyperlink leading to a downloadable, dated and archivable version of the Terms, accessible on the Seller's Site.

Where the Campaign is preceded by early access reserved for certain Customers, in particular holders of an Early Access Pass or persons who have benefited from priority access, the Seller may make access to the private or priority link to the Campaign conditional on prior acceptance of the Terms on a dedicated page of the Site. In this case, the Customer is invited to click on a button accepting the Terms before accessing the private or priority link to the Campaign.

The Seller then retains the information making it possible to establish, to the extent technically possible, the date and time of this acceptance, the email address used, the IP address, as well as the version of the Terms accepted.

After confirming an Order, contribution or pre-order on the Third-Party Platform, the Seller may send the Customer, by email and on a durable medium, an additional confirmation summarizing the essential terms of the Order, together with the applicable Terms and, where applicable, the standard withdrawal form.

3. Orders

3.1 Prerequisites

In order to purchase a Product on the Site, the Customer must, cumulatively and as applicable:

• be at least eighteen (18) years old and/or have legal capacity;
• be a consumer, within the meaning of French law and case law; or
• be a non-professional, within the meaning of French law and case law.

3.2 Product Characteristics

The Seller undertakes to present, clearly, legibly and comprehensibly, the essential characteristics of the Products and the mandatory information the Customer must receive under French law, and to verify their accuracy.

These characteristics and information appear on the Product sheets on the Site or, where applicable, on the Campaign page or in the order process of the relevant Third-Party Platform.

These sheets include, where applicable, the description, composition, warnings, format, instructions for use and price of the Product.

Photos representing the Products are for indicative purposes only and may present minor variations compared to the Products delivered, without prejudice to the Seller's obligation to deliver a Product that conforms to the essential characteristics presented to the Customer before the Order.

The Customer undertakes to read this information carefully before placing an Order on the Site or, where applicable, through a Third-Party Platform. The Customer must also find out about the regulations applicable to the use of the Product, where applicable, before ordering a Product on the Site.

In particular, the Customer undertakes to review the legal provisions set out in Appendix 4 "Reminder of the provisions of Articles R412-43-1 et seq. of the French Highway Code" of the Terms.

The Customer will be responsible for using the Products in accordance with the instructions for use, and in compliance with their intended purposes.

In particular, the Customer is strictly prohibited from unlocking, modifying or altering the Product from its factory characteristics and/or in order to use it in a manner that does not comply with the stated instructions for use and applicable regulations.

All Products sold by the Seller on the Site comply with applicable European legislation and standards applicable in France.

The Customer will be responsible for carefully reading the various warnings appearing on the Product description sheets, in particular the various instructions for use, as well as the regulations applicable to the use of the Product, before placing any Order.

To this end, a copy of the User Manual is available on the Site at all times, in addition to being included with the corresponding Products and appended to the Terms (see Appendix 5 "User Manual").

The Customer is invited to review, before placing any Order, the warnings, instructions for use, restrictions on use and safety information appearing on the Site, on the Product sheet, in the User Manual accessible on the Site and, where applicable, in the documents appended to the Terms.

Where the Product offered consists of an Early Access Pass, the Seller shall indicate to the Customer, before the Order, the essential characteristics of this Early Access Pass, in particular its nature, its price, the conditions for accessing the relevant Campaign, as well as, where applicable, the conditions under which the price of the Early Access Pass may subsequently be refunded in the event of the actual purchase and delivery of an eligible Reward.

3.3 Order Process

3.3.1 Initiating the Order

Orders for Products, including where applicable Early Access Passes, are placed directly on the Site or, where applicable, through a Third-Party Platform.

To place an Order, the Customer must follow the steps set out on the Site or, where applicable, on the relevant Third-Party Platform and described below (please note that, depending on the Customer's starting page, the steps may differ slightly).

In order to initiate an Order via the Site, the Customer is invited to click on the "PRE-ORDER" button on the Site.

The Customer is then invited to continue the Product ordering process via the Site, under the conditions set out in Article 3.3.3 — Product Selection and following of the Terms.

Where the Order is placed through a Third-Party Platform, the Customer follows the order process offered by that Third-Party Platform.

3.3.2 Product Selection

To place an Order, the Customer must provide the following mandatory information:

• their email address;
• their surname, first name and/or company name;
• the delivery address;
• their phone number; and
• any information and/or document required by the Seller.

Any mandatory information not provided at this stage will prevent the Customer from continuing to place their Order, which the Customer acknowledges and accepts.

The information provided by the Customer to the Seller when placing the Order must be complete, accurate, up to date, truthful and free of any misleading nature. The Seller reserves the right to ask the Customer to confirm, by any appropriate means, their identity, eligibility and the information provided.

Customers are informed and accept that the information entered for the purpose of placing the Order constitutes proof of their identity. The information entered by the Customer binds them as soon as it is confirmed.

The Seller undertakes to securely retain all contractual elements whose retention is required by applicable law or regulations.

The Customer must select the Product(s) of their choice by clicking on the relevant Product(s) and choosing the desired quantities.

At this stage, a Product may be indicated as not being available in stock or as being manufactured. In this case, and if the Seller allows it, this Product may be eligible for Pre-order and will be identified as such by the Seller on the Site.

Once the Product has been selected, it is placed in the Customer's cart. The Customer may then add as many Products to their cart as they wish, or make changes, corrections or deletions of Products from the cart.

The shipping method and payment method must be provided as mandatory information.

At this stage, a Product may also be offered in the form of an Early Access Pass. In this case, the Customer is informed that the Early Access Pass does not constitute the purchase of the Reward concerned by the Campaign, but only the purchase of an early access right to that Campaign, under the conditions set out on the Site, on the relevant Third-Party Platform, in the specific terms of the Campaign, and in the Terms.

3.3.3 Order Validation

Where the Order is placed on the Site, once the Products have been selected and placed in the cart, the Customer must click on the cart and check that the contents of their Order are correct (including, in particular, the quantity, characteristics and references of the Products ordered, the billing address, the method of payment and the price) before confirming its contents.

Where the Order is placed through a Third-Party Platform, the Customer follows the order process provided by that Third-Party Platform. In this case, the steps for selecting, verifying, confirming and paying for the Order are those provided by the Third-Party Platform. The Seller ensures that the Customer can access, before the final confirmation of their Order and before any payment, the pre-contractual information legally required, the Terms and, where applicable, the specific terms of the relevant Campaign, under the conditions set out in Article 2 of the Terms "Acceptance of the Terms". The total amount owed by the Customer is that indicated in the order process of the Third-Party Platform before the final confirmation of the Order and before any payment.

In order to confirm the contents of the cart, the Customer is then required, in particular:

• to indicate that they have read and accept the Seller's Personal Data Processing Policy, available at: https://skwheel.com/policies/privacy-policy; and
• to click on the "Proceed to payment" button.

Failing this, the Customer would not be able to continue the ordering process.

The Customer must, in particular, clearly indicate all information relating to Delivery, in particular the exact Delivery address, as well as any access code to the Delivery address, and any other information necessary for Delivery.

The Customer must also specify the chosen method of payment.

Where the Order is placed on the Site, once the Customer has confirmed the contents of the cart and identified themselves / registered, an automatically completed online form will be displayed, summarizing the price of the Product(s), any applicable taxes and other fees, as well as Delivery charges (the "Total Order Amount").

Where the Order is placed through a Third-Party Platform, the total amount owed by the Customer is that indicated to the Customer in the order process of the Third-Party Platform before the final confirmation of the Order and before any payment.

Where the Campaign is organized through a crowdfunding Third-Party Platform, payment may be authorized at the time of contribution or pre-order, then actually debited at the end of the Campaign, in accordance with the rules and technical procedures specific to the relevant Third-Party Platform.

In this case, the Customer's Order, pre-order or contribution is subject to the payment terms indicated in the order process of the Third-Party Platform, without prejudice to the Customer's legal rights against the Seller.

The Customer is informed that the absence of immediate debit at the time of contribution or pre-order does not mean that the Order is free of charge or without commitment, provided that the order process of the Third-Party Platform provides for a deferred debit, in particular at the close of the Campaign.

Subsequently, the Customer is invited to proceed, where applicable and depending on the Product's eligibility for the options below at the time of the Order, either on the Site, or through the relevant Third-Party Platform where the latter allows such arrangements, as follows:

1) Option 1: Payment of the full Total Order Amount, according to the chosen method of payment, following the instructions on the Site, or, where applicable, on the relevant Third-Party Platform, and providing all the information necessary for the billing and Delivery of the Products.

In this case, payment by the Customer of the full Total Order Amount is a necessary prerequisite for the confirmation and execution of the Order by the Seller. Any failure to pay automatically results, without prior formal notice and as a matter of right, in the suspension or invalidation of the Customer's ordering process.

2) Option 2: Payment of a deposit on the Total Order Amount — of an amount indicated by the Seller on the Site or, where applicable, on the relevant Third-Party Platform — according to the chosen method of payment, following the instructions on the Site, and providing all the information necessary for the billing and Delivery of the Products.

In this case, payment by the Customer of the full deposit is a necessary prerequisite for the confirmation and execution of the Order by the Seller. Any failure to pay the full deposit automatically results, without prior formal notice and as a matter of right, in the suspension or invalidation of the Customer's ordering process.

The balance of the Total Order Amount must then be paid in full before the Products are shipped by the Seller. Any failure to pay the balance of the Total Order Amount automatically results, without prior formal notice and as a matter of right, in the suspension or invalidation of the Customer's ordering process.

Where the Customer chooses Option 2, under the conditions set out in this article, the Customer has the option of cancelling their Order and obtaining a refund of the amounts paid to the Seller in connection with the Order, under the following conditions:

• the Customer's ability to cancel their Order begins (i) upon payment of the deposit on the Total Order Amount and (ii) expires when the Seller indicates to the Customer the need to pay the balance of the Total Order Amount, which the Customer expressly accepts;
• in the event of cancellation by the Customer, the Seller undertakes to refund all amounts paid, no later than fifteen (15) days from the date on which it is informed of the Customer's decision to cancel their Order;
• the Seller will make the refund using the same method of payment as that used by the Customer for the initial transaction, unless the Customer expressly agrees to a different method, and provided that the refund does not incur any cost for the Customer;
• to exercise their right to cancel their Order, the Customer must notify their decision to cancel the Order by means of an unambiguous statement (for example, a letter sent by post, fax or email) to the following address: contact@skwheel.com, or to 75 rue de Colombes, 92400 Courbevoie, FRANCE.

When paying for their Order, the Customer may use vouchers and/or promotional codes issued by the Seller, subject to their validity at the time the Order is confirmed. The Customer is duly informed that they may not combine vouchers and promotional codes received when paying for the same Order.

For Products for which options are available and must be chosen by the Customer prior to the Order, the option(s) must be selected prior to the Order.

Orders placed must include all information necessary for the proper processing of the Order.

Where the Order relates to an Early Access Pass, payment of the price of the Early Access Pass is made in full on the day of the Order, according to the payment methods offered on the Site or, where applicable, on the relevant Third-Party Platform. Payment of the Early Access Pass does not constitute, unless expressly stated otherwise by the Seller, full or partial payment of the price of a Reward.

The characteristics specific to each Campaign may be specified in specific Campaign terms, accessible before the Order on the Site or on the relevant Third-Party Platform. These specific terms may in particular specify the nature of the Product, Early Access Pass or Reward offered, the price, payment terms, terms of access to the Campaign, the conditions of application of any refund of the Early Access Pass, estimated or firm delivery times, refund terms, as well as any information specific to the Campaign.

In the event of a contradiction between the specific Campaign terms and these Terms, the specific terms will prevail solely for the provisions specific to the relevant Campaign, without depriving the Customer of the mandatory rights granted to them by law.

3.3.4 Acknowledgment of Receipt

Once all the steps described above are completed, a page appears on the Site to acknowledge receipt of the Customer's Order.

A copy of the Order acknowledgment of receipt is automatically sent to the Customer by email, to the address provided by the Customer.

It is specified that the Order summary and the confirmation email may be kept and printed by the Customer.

Where the Order is placed through a Third-Party Platform, the Order acknowledgment of receipt may be sent to the Customer by the Third-Party Platform, according to its own procedures, without prejudice to the Seller's ability to send the Customer any confirmation or additional information on a durable medium, in particular a confirmation email together with the applicable Terms, the essential terms of the Campaign and, where applicable, the standard withdrawal form.

3.3.5 Invoicing

Neither the order form that the Customer completes online, nor the Order acknowledgment of receipt that the Seller sends to the Customer by email, constitutes an invoice. Regardless of the method of ordering or payment used, the Customer will receive the original invoice upon Delivery of the Products, inside the package.

Where the Order relates to an Early Access Pass or to a Product that does not result in the Delivery of a physical good, the invoice may be sent to the Customer electronically or made available to them on a durable medium.

3.3.6 Specific Provisions for Pre-orders

In the event of a Pre-order, the Customer is expressly informed that:

• amounts paid in advance by the Customer do not constitute a deposit ("arrhes"), within the meaning of Article 1590 of the French Civil Code;
• the Customer placing a Pre-order for Products on the Site will receive a monthly email newsletter informing them of the manufacturing stages of the relevant Products and the progress of their Pre-order;
• in the event that the Products offered for Pre-order cannot be manufactured due to the unavailability of the necessary components, the Seller will cancel the Customer's Pre-order of Products placed on the Site and refund the Total Order Amount paid, under the conditions set out in Appendix 2 "Right of Withdrawal Policy";
• the Customer is required to inform the Seller, by email and without delay, of any change to the delivery address provided when placing their Pre-order; the Seller shall not be held liable for a Delivery made to an incorrect address provided by the Customer;
• the Delivery time appears on the Product sheet at the time the Pre-order is confirmed, as well as in the Pre-order confirmation email; this time constitutes the time to which the Seller commits, subject to cases of force majeure and events expressly provided for in the Terms; in the event of a delay or change to this time, in particular due to the unavailability of a component necessary for the manufacture of the Product, a delay in the delivery of the Product to the Seller, an industrial, logistical or regulatory constraint, or one related to a partner or service provider of the Seller, the Seller will inform the Customer as soon as possible and will propose, where applicable, a new Delivery date; the Customer will in any event retain the rights granted to them by the French Consumer Code, in particular the possibility of terminating the contract under the conditions set out in Appendix 3 "Delivery Policy".

3.3.7 Order Date

The Order date is the date on which the Seller acknowledges online receipt of the Order. The Delivery times indicated on the Site only begin to run from this date.

Where the Order is placed through a Third-Party Platform, the Order date corresponds to the date on which the Order is confirmed according to the order process of the Third-Party Platform, subject to acceptance of that Order by the Seller where such acceptance is required.

4. Price

For all Products, the Customer will find prices displayed on the Site in euros, inclusive of all taxes, as well as applicable Delivery charges, depending on the Delivery address and the carrier or mode of transport chosen.

Prices inclusive of all taxes include, in particular, Value Added Tax (VAT) at the rate in force on the date of the Order, where applicable. Any change to the applicable rate may affect the price of the Products from the date the new rate comes into force.

The applicable VAT rate is expressed as a percentage of the value of the Product sold.

The prices of the Seller's suppliers are subject to change. Consequently, the prices indicated on the Site may change. They may also be changed in the event of special offers or sales.

The prices indicated are valid, subject to gross error. The price applicable to the Order is that indicated on the Site on the date the Order is placed by the Customer.

Where Products, Early Access Passes or Rewards are offered as part of a Campaign, the applicable price is that indicated to the Customer before confirming their Order, on the Site or, where applicable, on the relevant Third-Party Platform. Any announcement of a price reduction, launch price or preferential terms is presented under the conditions set out by applicable regulations and by the specific terms of the Campaign.

5. Product Availability

The Seller undertakes to deliver the Product on the date or within the time indicated to the Customer, unless the parties have agreed otherwise.

The unavailability of a Product is indicated on the relevant Product page.

In any event, if unavailability was not indicated at the time of the Order, the Seller undertakes to inform the Customer without delay if the Product is unavailable.

In the event that a Product is unavailable, the Seller may, where applicable, offer an alternative Product of equivalent quality and price, accepted by the Customer.

If the Customer decides to cancel their Order for unavailable Products, they will obtain a refund of the Total Order Amount paid for the unavailable Products under the conditions set out in Appendix 2 "Right of Withdrawal Policy".

6. Delivery Policy

The Seller's Delivery policy is set out in Appendix 3 — Delivery Policy of the Terms.

In particular, the Customer expressly acknowledges and accepts that the conditions for performing the delivery service are specified in the general terms and conditions of sale of the carrier chosen by the Customer during the ordering process, which are referenced on the Site when placing the Order. In order to finalize the order, the Customer will then be required to accept the general terms and conditions of said carrier.

7. Specific Provisions for the Early Access Pass

7.1 Nature and Purpose of the Early Access Pass

The Seller may offer for sale, on the Site or, where applicable, through a Third-Party Platform, an Early Access Pass.

The Early Access Pass constitutes a Product within the meaning of the Terms. However, due to its specific nature, it is subject to these specific provisions, which supplement the other provisions of the Terms and prevail in the event of contradiction.

The Early Access Pass grants the Customer an early access right to the opening of a Campaign relating to one or more Rewards, which Campaign may in particular take the form of a commercial operation, a launch operation, a pre-order, a sale on preferential terms or an equivalent operation, under the conditions and according to the procedures indicated on the Site, on the relevant Third-Party Platform or in the specific terms of the Campaign.

The Customer expressly acknowledges and accepts that the purchase of the Early Access Pass:

• constitutes the purchase of a specific Product within the meaning of the Terms;
• is separate from any order, pre-order or firm reservation of a Reward;
• does not constitute the purchase of a Reward;
• does not constitute, unless expressly stated otherwise by the Seller, payment, even partial, of the price of a Reward;
• does not guarantee, prior to the opening of the Campaign and prior to any order or subscription for a Reward, the availability of a specific Reward, the actual opening of the Campaign, access to a specific price, obtaining a specific priority rank, nor a specific production, shipping or delivery schedule, without prejudice to the characteristics, conditions and commitments that will, where applicable, be presented by the Seller when the relevant Reward is made available.

7.2 Price of the Early Access Pass

The price of the Early Access Pass is that indicated on the Site or, where applicable, on the relevant Third-Party Platform, on the day of the Order, depending on the Customer's location or the parameters set by the Seller.

Payment of the price of the Early Access Pass is made in full on the day of the Order, according to the payment methods offered on the Site or, where applicable, on the relevant Third-Party Platform.

7.3 Personal Nature of the Early Access Pass

The Early Access Pass is personal to the Customer who placed the Order. Unless expressly agreed in advance by the Seller, it may not be assigned, transferred, resold or used by a third party.

The Seller reserves the right to request any useful supporting document to verify the Customer's identity and the correspondence between the purchase of the Early Access Pass and the use made of it as part of the relevant Campaign.

7.4 Effects of the Early Access Pass

The Early Access Pass only grants the Customer an early or priority access right to the relevant Campaign, under the conditions defined by the Seller on the Site, on the relevant Third-Party Platform or in the specific terms of the Campaign.

The Early Access Pass does not entail any obligation for the Customer to subsequently purchase a Reward.

Likewise, the Early Access Pass does not entail, on the part of the Seller, any obligation to enter into a sale of a Reward with the Customer, subject to the commitments expressly announced as part of the relevant Campaign and available stock or capacity, where applicable.

7.5 Possible Refund of the Early Access Pass upon Purchase of a Reward

Where expressly provided for by the Seller on the Site, on the relevant Third-Party Platform or in the specific terms of the Campaign, the amount paid for the Early Access Pass does not give rise to an immediate reduction in the purchase price of the Reward, but may be refunded at a later date, provided that the Customer actually purchases an eligible Reward as part of the relevant Campaign.

Unless expressly stated otherwise on the Site, on the relevant Third-Party Platform or in the specific terms of the Campaign, this refund:

• only occurs if the Customer actually purchases an eligible Reward during the relevant Campaign;
• is made by the Seller upon delivery of the relevant Reward, or within a reasonable time thereafter;
• amounts to an amount equivalent to the price actually paid by the Customer for the Early Access Pass;
• may only be granted once per Early Access Pass;
• is neither divisible, nor transferable, nor convertible into another benefit, unless expressly decided by the Seller or otherwise required by mandatory legal provisions.

The benefit of this refund is subject to the cumulative fulfillment of the following conditions:

• the Early Access Pass was validly purchased directly from the Seller or through an authorized Third-Party Platform;
• the Customer actually purchases an eligible Reward as part of the Campaign to which the Early Access Pass relates;
• the relevant Reward is actually delivered to the Customer;
• the Customer uses, for the purchase of that Reward, the same identification details as those used when purchasing the Early Access Pass, or is able to sufficiently prove this;
• the Early Access Pass has not already given rise to withdrawal, cancellation, refund, fraud, misuse or payment dispute;
• the Order for the Reward has not been cancelled, terminated, refunded or disputed.

In the absence of an actual purchase of an eligible Reward by the Customer as part of the relevant Campaign, the Early Access Pass does not give rise to any refund, except upon valid exercise of the right of withdrawal or as otherwise required by mandatory legal provisions.

In the event of objective inconsistency, reasonably suspected fraud, multiple use, payment dispute or reasonable inability to verify the correspondence between the Early Access Pass and the relevant Order, the Seller may suspend the refund, after having informed the Customer and, where possible, having allowed them to remedy their situation or provide any useful supporting document, without prejudice to the Customer's legal rights.

7.6 Right of Withdrawal and Absence of Contractual Refund

The purchase of the Early Access Pass entitles the Customer to the right of withdrawal set out in Article 8 of the Terms, under the conditions defined in Appendix 2 "Right of Withdrawal Policy" of the Terms.

The refund of the Early Access Pass in the event of a valid exercise of the right of withdrawal is made under the conditions set out in Appendix 2 "Right of Withdrawal Policy" of the Terms.

The Customer is expressly informed that, subject to the application of this right of withdrawal and, more generally, of any applicable mandatory legal provision, the Early Access Pass is sold as a specific Product granting an early access right, the price of which is retained by the Seller as soon as the Order is confirmed.

Consequently, other than upon exercise of the right of withdrawal under the conditions set out in Article 8 and Appendix 2 of the Terms, as well as other cases of refund required by law, the Early Access Pass does not give rise to any refund, in particular in the following cases:

• the Customer's failure to subsequently purchase a Reward during the Campaign;
• the Customer's decision not to participate in the relevant Campaign;
• the Customer's inability to benefit from the potential refund of the Early Access Pass provided for in the Terms due to a failure to actually purchase an eligible Reward, a failure to deliver it, a lack of correspondence between the information provided, late use of the Early Access Pass, an error attributable to the Customer, or failure to comply with the conditions set out in the Terms.

7.7 Modification, Postponement or Cancellation of the Campaign

The Campaign to which the Early Access Pass relates may be organized directly by the Seller, on the Site, or through a Third-Party launch, pre-order, sale-on-preferential-terms or, where applicable, crowdfunding Platform.

The Seller may postpone, modify, suspend, cancel or relocate the Campaign, as well as adapt its technical, commercial or logistical arrangements, only for a legitimate reason, in particular in the event of a technical, industrial, logistical, economic, regulatory or safety constraint, component availability, a constraint related to a partner, service provider or Third-Party Platform, or any objective difficulty affecting the organization or execution of the Campaign.

Where the postponement, modification, suspension or relocation of the Campaign does not substantially affect the Customer's rights under the Early Access Pass, the Early Access Pass remains valid under the conditions adapted by the Seller, subject to the Customer's legal rights.

Where the postponement, modification, suspension or relocation of the Campaign substantially affects the Customer's rights under the Early Access Pass, in particular the nature of the early access right, the essential conditions for accessing the Campaign, or the conditions for any refund of the price of the Pass upon actual purchase and delivery of an eligible Reward, the Customer will be informed within a reasonable time. The Customer may then, if this change does not suit them, request a refund of the price of the Early Access Pass, free of charge.

In the event of the outright cancellation of the relevant Campaign before its opening, or where the Customer was unable to benefit from the early access right under the essential conditions announced when purchasing the Early Access Pass, the Seller may offer the Customer the continued validity of the Early Access Pass for a subsequent Campaign or equivalent operation, or an equivalent credit or commercial benefit. The Customer will however remain free to decline this offer and may obtain a refund of the price of the Early Access Pass.

Where the Customer has actually benefited from the early access right under the announced conditions, the subsequent postponement, evolution or closure of the Campaign will not automatically give rise to a refund of the Early Access Pass, unless otherwise required by mandatory legal provisions or expressly agreed otherwise by the Seller.

The Customer will be informed of the applicable procedures by any useful means, in particular by email, by publication on the Site or, where applicable, through the relevant Third-Party Platform.

7.8 Customer Information

The Customer acknowledges having been informed, prior to purchasing the Early Access Pass, in a clear and understandable manner:

• of the exact nature of the Early Access Pass;
• that the Early Access Pass constitutes a specific Product within the meaning of the Terms, subject to these specific provisions;
• that the purchase of the Early Access Pass is separate from any order, pre-order or firm reservation of a Reward;
• that the purchase of the Early Access Pass entitles the Customer to the right of withdrawal set out in Article 8 of the Terms, under the conditions of Appendix 2 "Right of Withdrawal Policy";
• that, subject to the exercise of this right of withdrawal and the other cases provided for by law or by the Terms, the Early Access Pass does not give rise to a refund;
• that the Early Access Pass does not guarantee, prior to the opening of the Campaign and prior to any order or subscription for a Reward, the availability of a specific Reward, the actual opening of the Campaign, access to a specific price, obtaining a specific priority rank, nor a specific production, shipping or delivery schedule, without prejudice to the characteristics, conditions and commitments that will, where applicable, be presented by the Seller when the relevant Reward is made available;
• of the conditions under which the price paid for the Early Access Pass may, where applicable, be refunded at a later date upon the actual purchase and delivery of an eligible Reward, without constituting an immediate reduction in the price of said Reward;
• that the Campaign may take the form of a commercial operation, a launch operation, a pre-order, a sale on preferential terms, an operation organized via a Third-Party Platform or, where applicable, a crowdfunding operation;
• where applicable, of the conditions under which the Customer may request performance of the Early Access Pass before the expiry of the legal withdrawal period and the consequences attached to full performance of the Pass before the expiry of that period.

8. Online Reviews

Within 5 days of the shipment of Products purchased on the Site, the Customer will receive an email allowing them to leave a review of their purchasing experience or of the Product.

The Product review will be visible on the Product sheet and/or on the Site's homepage.

As part of the publication of online reviews on the Site, the Seller expressly undertakes hereby to provide users with fair, clear and transparent information about the methods of publishing and processing reviews posted online. To this end, the Seller undertakes in particular to display the date of the review and any updates thereto.

The Seller may rank published online reviews according to the following criteria:

• the date of the review and the date of each of its updates;
• the date of the consumer experience concerned by the review.

In the event of monitoring carried out on reviews, the Seller undertakes to ensure that the processing of personal data carried out in this context complies with French Act No. 78-17 of 6 January 1978 on information technology, data files and civil liberties, as amended, and with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the "GDPR").

No consideration is provided by the Seller in exchange for a Customer posting a review.

The maximum time for publishing a review is thirty (30) days.

The maximum retention period for a review on the Site is ninety (90) days.

Finally, the Seller provides a free feature allowing any user to report a problem with a review, by sending an email to the following address: contact@skwheel.com

Subsequently, and in the event of a relevant report or moderation, the Seller undertakes to remove a review to the extent that it:

• does not comply with the Terms; and/or
• contains abusive, defamatory, racist or unlawful content.

9. Right of Withdrawal

The terms of the right of withdrawal are set out in Appendix 2 "Right of Withdrawal Policy" of the Terms.

10. Payment

10.1 Payment Methods

The Customer may pay for their Products online on the Site using the methods offered by the Seller, i.e., by credit card, via the secure payment process implemented by the Seller's payment service provider(s) on the Site, whose general terms and conditions are accessible on the Site at this stage.

Where the Order is placed through a Third-Party Platform, payment may be made using the payment methods offered by that Third-Party Platform, under the conditions indicated to the Customer before confirming their Order.

The Seller will take all necessary measures to ensure the security and confidentiality of data transmitted online as part of online payment on the Site.

In this respect, it is specified that all payment-related information provided on the Site is transmitted to the Seller's bank and to the Seller's payment service provider, and is not processed on the Site.

10.2 Payment Date

In the case of a single payment by credit card, the Customer's account will be debited when the Order for Products is placed on the Site, including where the Order relates to an Early Access Pass.

Where the Order, pre-order or contribution is placed through a Third-Party Platform, in particular as part of a crowdfunding Campaign, the debiting of the Customer's account occurs according to the procedures specific to that Third-Party Platform, as indicated to the Customer before confirming their Order.

As part of a traditional crowdfunding campaign, payment may be authorized at the time of contribution or pre-order, and then actually debited at the close of the Campaign, in accordance with the rules of the relevant Third-Party Platform.

In the event of partial Delivery, the total amount will be debited from the Customer's account at the earliest when the first package is shipped, unless specific payment arrangements are indicated to the Customer before confirming their Order.

10.3 Payment Refusal

If the bank refuses to debit a card or other method of payment, the Customer must contact the Seller's Customer Service to pay for the Order using any other valid method of payment accepted by the Seller.

In the event that, for any reason whatsoever — objection, refusal or otherwise — the transmission of funds owed by the Customer proves impossible, the Order will be cancelled and the sale automatically terminated.

11. Proof and Archiving

Any contract concluded with the Customer corresponding to an Order of an amount exceeding €120 inclusive of tax will be archived by the Seller for a period of ten (10) years in accordance with Article L.213-1 of the French Consumer Code.

The Seller agrees to archive this information in order to ensure transaction tracking and to produce a copy of the contract at the Customer's request.

In the event of a dispute, the Seller will have the ability to prove that its electronic tracking system is reliable and guarantees the integrity of the transaction.

Where the Order is placed through a Third-Party Platform, the Seller may retain, directly or through the Third-Party Platform, the information making it possible to establish the conclusion of the contract, the content of the Order, the version of the Terms and the applicable specific terms, as well as, depending on the case, their acceptance by the Customer or their prior availability under the conditions set out in the Terms.

The Seller ensures, in its dealings with the Third-Party Platform, that it can obtain the information necessary to prove the Order and the acceptance of the applicable contractual terms, in particular in the event of a complaint, exercise of the right of withdrawal, payment dispute or litigation.

12. Transfer of Ownership

Where applicable, the Seller remains the owner of the delivered Products until they have been paid for in full by the Customer.

The above provisions do not prevent the transfer to the Customer of the risk of loss or damage to the Product.

In the event of delivery to a carrier other than the one offered by the Seller, the risk of loss or damage to the Product is transferred to the Customer upon delivery of the Product to the carrier.

13. Delivery

The terms of Delivery of the Products are set out in Appendix 3 "Delivery Policy" of the Terms.

The Early Access Pass constitutes an access right to a Campaign and does not, in itself, give rise to the delivery of a physical good, unless expressly stated otherwise and brought to the Customer's attention before the Order.

The provisions relating to Delivery will only apply if the Customer subsequently purchases a Reward giving rise to the delivery of a physical good. In this case, the applicable Delivery terms will be those indicated to the Customer before ordering the Reward, on the Site, on the relevant Third-Party Platform or in the specific terms of the Campaign.

Where the Campaign is accessible to Customers located outside of France, the Customer is informed that the ability to contribute to the Campaign or pre-order a Reward from abroad depends on the delivery countries actually opened by the Seller or by the relevant Third-Party Platform at the time of the Order.

The Customer remains responsible for checking any local restrictions applicable to the import, possession or use of the Product in their delivery country, without prejudice to the Seller's obligation to deliver a Product that conforms to the essential characteristics presented to the Customer and to applicable legal warranties.

Where customs duties, import taxes, local charges or administrative fees may be due in connection with an international delivery, the Customer is informed of this under the conditions set out on the Site, on the Third-Party Platform, or in the specific terms of the Campaign.

13.1 Packaging

The Products will be packaged in accordance with applicable transport standards, in order to guarantee maximum protection for the Products during Delivery.

Customers undertake to comply with the same standards when returning Products under the conditions set out in Appendix 2 "Right of Withdrawal Policy" of the Terms.

In particular, and where applicable, the Product must be returned in accordance with the Seller's instructions and must include all accessories delivered.

The packaging of returned Products must necessarily include the product's packaging, as well as its outer packaging.

The Customer's liability is only engaged with respect to the depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the Product. In other words, the Customer may test the Product, but their liability may be engaged if they carry out handling other than that which is necessary.

14. Warranties

Aside from any commercial warranties the Seller may offer for certain Products, every Customer benefits from legal warranties for all Products, as set out in Appendix 1 "Legal Warranties" of the Terms.

15. Liability

The Seller's liability may in no event be engaged:

• in the event of non-performance or improper performance of contractual obligations attributable to the Customer, in particular when entering their Order;
• for any delay or non-performance of any of its obligations described in the Terms, where the cause of the delay or non-performance is related to a case of force majeure as defined by the case law of French courts and tribunals (see in this respect, Article 18 "Force Majeure" of the Terms);
• in the event of use of a Product by the consumer that does not comply with the instructions for use provided by the Seller and/or with the regulations applicable to the use of said Product, where applicable; and/or
• in the event of unlocking, modification or alteration of the Product from its factory characteristics and/or in order to use it in a manner that does not comply with the stated instructions for use and applicable regulations for the Product.

It is also specified that the Seller does not control websites that are directly or indirectly linked to the Site. Consequently, it excludes any liability for information published on such sites. Links to third-party websites are provided for information purposes only, and no guarantee is provided as to their content.

Where the Order is placed through a Third-Party Platform, the Seller remains liable for the proper performance of its obligations as seller, without prejudice to the Third-Party Platform's own obligations regarding its interface, its order process, its payment methods, its services or its own terms of use.

16. Force Majeure

The Seller's liability may not be engaged if non-performance or delay in performance of any of its obligations described in the Terms results from a case of force majeure.

There is force majeure in contractual matters when an event beyond the debtor's control, which could not reasonably have been foreseen when the contract was concluded, and whose effects cannot be avoided by appropriate measures, prevents performance of the debtor's obligation.

If the impediment is temporary, performance of the obligation is suspended unless the resulting delay justifies termination of the contract. If the impediment is permanent, the contract is automatically terminated and the parties are released from their obligations under the conditions set out in Articles 1351 and 1351-1 of the French Civil Code.

In the event of the occurrence of one of the above events, the Seller will endeavor to inform the Customer as soon as possible.

17. Personal Data

As part of the Terms, the Seller processes the Customer's personal data.

To this end, the terms of this processing are set out in the Seller's Personal Data Processing Policy, available on the Site at the following address: https://skwheel.com/policies/privacy-policy

Where the Order is placed through a Third-Party Platform, personal data processing may also be carried out by that Third-Party Platform, under the conditions set out in its own privacy policy. The Customer is invited to review this policy before placing any Order through the Third-Party Platform.

18. Complaints - Customer Service

The Seller provides the Customer with a Customer Service reachable at the following number: 07 56 92 62 91 (non-premium number), available during the Seller's opening days and hours.

Any written complaint from the Customer must be sent:

• by post, to the following postal address: 75 rue de Colombes, 92400 Courbevoie, FRANCE; or
• by email to the following address: sav@skwheel.com.

19. Intellectual Property

All visual and audio elements of the Site, including the underlying technology used, are protected by copyright, trademark law and/or patent law.

These elements are the exclusive property of the Seller, or the Seller holds a license permitting their commercial use.

Any person operating a website who wishes to create a direct hyperlink to the Site must request the Seller's authorization in writing.

This authorization from the Seller will in no event be granted permanently. This link must be removed at the Seller's request. Hyperlinks to the Site using techniques such as framing or in-line linking are strictly prohibited.

Any representation or reproduction, in whole or in part, of the Site and its content, by any process whatsoever, without the Seller's prior express authorization, is prohibited and will constitute an infringement punishable under the provisions of the French Intellectual Property Code.

Acceptance of the Terms constitutes the Customer's acknowledgment of the Seller's intellectual property rights and a commitment to respect them.

20. Validity of the Terms

Any change to applicable legislation or regulations, or any decision by a competent court invalidating one or more clauses of the Terms, shall not affect the validity of the Terms.

Such a change or decision does not in any way authorize Customers to disregard the Terms.

21. Amendment of the Terms

The Terms apply to all Orders placed online on the Site, for as long as the Site is available online.

The Terms are precisely dated and may be amended and updated by the Seller at any time. The applicable Terms are those in force at the time of the Order.

Amendments made to the Terms will not apply to Products already purchased.

22. Jurisdiction and Governing Law

The Terms, as well as the relationship between the Customer and the Seller, are governed by French law.

In the event of a dispute to which these Terms (or any of their clauses) and/or the relationship between the parties may give rise, the Customer may, at their choice, bring proceedings before one of the courts with territorial jurisdiction under the French Code of Civil Procedure, or the court of the place where they resided at the time the contract was concluded or the harmful event occurred.

However, before initiating any legal action, the Customer is invited to contact the Seller's Customer Service.

Pursuant to Article L612-1 of the French Consumer Code:

"Every consumer has the right to have recourse, free of charge, to a consumer mediator with a view to the amicable resolution of a dispute with a professional. To this end, the professional guarantees the consumer effective recourse to a consumer mediation scheme."

The disputes falling within the scope of Article L. 612-1 of the French Consumer Code are those defined in Article L. 611-1 of the French Consumer Code, namely disputes of a contractual nature relating to the performance of a contract for the sale of goods or the supply of services, between a consumer and a professional. The text covers both national and cross-border disputes.

If no agreement is reached, or if the Customer proves that they have first attempted to resolve their dispute directly with the Seller by way of a written complaint, an optional mediation procedure will then be offered, conducted in a spirit of fairness and good faith with a view to reaching an amicable agreement in the event of any dispute relating to the Terms, including as to their validity.

To initiate this mediation, the Customer may contact the Seller's mediator:

At the following postal address: Le Centre de la Médiation de la Consommation de Conciliateurs de Justice (CM2C), 49 Rue de Ponthieu, 75008 Paris; or

By email at the following address: cm2c@cm2c.net

Every consumer also has the option of using the European online dispute resolution platform accessible at the following address: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks#heading-3

The party wishing to initiate the mediation process must first inform the other party by registered letter with acknowledgment of receipt, setting out the elements of the dispute.

As mediation is not mandatory, the Customer or the Seller may withdraw from the process at any time.

In the event that mediation fails or is not pursued, the dispute that could have given rise to mediation will be referred to the competent court designated above.

---

Appendix 1 — Legal Warranties

Aside from any commercial warranties the Seller may offer for certain Products, every Customer benefits from legal warranties for all Products, as detailed below, in accordance with Article L. 221-5 of the French Consumer Code:

The Customer has a period of twenty-four (24) months from the delivery of a Product to obtain the implementation of the legal warranty of conformity in the event a defect of conformity appears. During this period, the Customer is only required to establish the existence of the defect of conformity, not the date on which it appeared. Accordingly, defects of conformity that appear within this period are, unless proven otherwise by the Seller, presumed to have existed at the time of delivery, unless this presumption is incompatible with the nature of the goods or the defect claimed.

This warranty period applies without prejudice to Articles 2224 et seq. of the French Civil Code, with the limitation period beginning to run on the day the Customer becomes aware of the defect of conformity.

It is the Customer's responsibility to request from the Seller that the Products be brought into conformity, choosing between repair and replacement. To exercise the legal warranty of conformity, the Customer may contact the Seller at the following details:

• at the following postal address: 75 rue de Colombes, 92400 Courbevoie, FRANCE; or
• by email at the following address: sav@skwheel.com.

The repair or replacement of the non-conforming Product includes, where applicable, its removal and collection as well as the installation of the repaired or replaced Product.

Where the sales contract for the goods provides for the supply of digital content or a digital service on a continuous basis for a period exceeding two years, the legal warranty applies to that digital content or digital service throughout the period of supply provided for. During this period, the Customer is only required to establish the existence of the defect of conformity affecting the digital content or digital service, not the date on which it appeared.

The legal warranty of conformity entails an obligation for the Seller, where applicable, to provide all updates necessary to maintain the conformity of the Product.

The legal warranty of conformity entitles the Customer to the repair or replacement of the Product within thirty (30) days of their request, free of charge and without major inconvenience to them.

If the Product is repaired under the legal warranty of conformity, the Customer benefits from a six (6) month extension of the original warranty.

If the requested remedy is impossible or entails disproportionate costs under the conditions set out in Article L 217-12 of the French Consumer Code, the Seller may refuse it. If the conditions set out in Article L 217-12 of the French Consumer Code are not met, the Customer may, after formal notice, seek specific performance of the originally requested remedy, in accordance with Articles 1221 et seq. of the French Civil Code.

If the Customer requests repair of the Product, but the Seller imposes replacement instead, the legal warranty of conformity is renewed for a period of two (2) years from the date the goods are replaced.

The Customer may obtain a price reduction while keeping the goods, or terminate the contract and obtain a full refund upon return of the Product, if:

• The Seller refuses to repair or replace the Product;
• The repair or replacement of the Product takes place more than thirty (30) days after the request;
• The repair or replacement of the Product causes major inconvenience to the Customer, in particular where the Customer permanently bears the costs of returning or collecting the non-conforming Product, or bears the costs of installing the repaired or replacement goods;
• The non-conformity of the Product persists despite the Seller's unsuccessful attempt to bring it into conformity.

The Customer is also entitled to a price reduction or termination of the contract where the defect of conformity is so serious that it justifies an immediate price reduction or termination of the contract. In this case, the Customer is not required to first request repair or replacement of the goods.

The price reduction is proportionate to the difference between the value of the Product delivered and the value the goods would have had in the absence of the defect of conformity.

The Customer is not entitled to termination of the sale if the defect of conformity is minor.

In the event of termination of the sale, the Customer is refunded the price paid upon return of the non-conforming Products to the Seller, at the Seller's expense.

The refund is made upon receipt of the non-conforming Product or proof of its return by the Customer, and no later than fourteen days thereafter, using the same method of payment as that used by the Customer when paying, unless the Customer expressly agrees otherwise, and in any event without additional cost. The foregoing provisions are without prejudice to any damages that may be awarded to the Customer for harm suffered as a result of the defect of conformity.

Any period during which the goods are unavailable for repair or replacement suspends the remainder of the warranty period until the repaired Product is delivered.

The rights mentioned above result from the application of Articles L.217-1 to L.217-32 of the French Consumer Code.

The Customer also benefits from the legal warranty against hidden defects arising from a defect in material, design or manufacture affecting the delivered products and rendering them unfit for use, pursuant to Articles 1641 to 1649 of the French Civil Code, for a period of two (2) years from the discovery of the defect. This warranty entitles the Customer to a price reduction if the Product is kept, or a full refund upon return of the Product.

Any return is carried out under the conditions set out in Appendix 2 — Right of Withdrawal Policy of the Terms, where applicable.

Bringing the Product into conformity is carried out at no cost to the Customer. In addition, the Customer is not required to pay for the normal use they made of the replaced goods during the period prior to their replacement.

Exclusions from warranty:

In addition to the provisions of the Terms, the Seller's liability may not be engaged in the event of:

• failure to comply with the laws of the country in which the Products are delivered, which it is the Customer's responsibility to verify before placing an order;
• misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, such as abnormal wear of the Product, accident or force majeure;
• use of a Product by the Customer that does not comply with the instructions for use provided by the Seller and/or with the regulations applicable to the use of said Product, where applicable; and/or
• unlocking, modification or alteration of the Product from its factory characteristics and/or in order to use it in a manner that does not comply with the stated instructions for use and applicable regulations for the Product.

In this context, the Customer is informed that the Product contains certain parts subject to natural and foreseeable wear as part of normal, regular use. These include, without limitation: tires, rubber components such as calf-lock systems, the battery, rails, the footrest, and any other element subject to friction or charge cycles.

In particular, wear of these parts occurring after six (6) months of constant use, or after a distance travelled of one thousand (1,000) kilometers, whichever occurs first, constitutes normal and expected wear, inherent to the technical characteristics of the Product.

Consequently, this wear shall not be considered a defect of conformity or a hidden defect, and may not give rise to warranty coverage, except in the case of an actual malfunction unrelated to such normal wear.

Furthermore, and for clarification, the Customer is informed that the legal warranty of conformity does not cover damage, failures or malfunctions resulting from misuse, lack of maintenance, negligence, or any modification or alteration of the Product from its original characteristics, including but not limited to the following cases:

• Alteration, removal or illegibility of the barcode, serial number or any other identifier of the Product;
• Repair, disassembly, opening or modification carried out by a third party not authorized by the Seller or without the prior authorization of the Seller's after-sales service;
• Exposure of the Product to water, humidity or any environmental conditions not in accordance with the Seller's recommendations;
• Physical or electrical shocks to the Product, handling errors, corrosion, oxidation, or abnormal wear not attributable to compliant use;
• Use of the Product beyond its technical capacities or overload (for example: weight, speed, power, range, etc.);
• Damage resulting from exceptional, external or unforeseeable events, such as fire, flood, frost, earthquake, falling objects or any other case of force majeure;
• Products whose general condition or observed failures reveal inappropriate, abusive use or use not in accordance with normal conditions of use.

The Customer is further expressly informed that the Lithium-Ion battery integrated into the Product is a sensitive component, the performance of which naturally evolves over time. The battery's capacity and range directly depend on several factors, including:

• the number of charge and discharge cycles;
• operating temperatures (exposure to cold or excessive heat);
• storage conditions, in particular in the event of prolonged inactivity or lack of maintenance.

A gradual decrease in battery range is therefore a normal and expected phenomenon, inherent to Lithium-Ion technology.

Consequently, the legal warranty of conformity does not cover:

• natural wear resulting from regular use of the battery;
• failures or malfunctions resulting from overcharging, undercharging, inadequate storage (in particular in a discharged state or over a long period without recharging), or any failure to comply with the manufacturer's recommendations.

It is the Customer's responsibility to follow good practices for using and storing the battery, as specified in the documentation provided with the Product.

Appendix to Article D. 211-2 of the French Consumer Code:

The consumer has a period of two years from delivery of the goods to obtain the implementation of the legal warranty of conformity in the event a defect of conformity appears. During this period, the consumer is only required to establish the existence of the defect of conformity, not the date on which it appeared.

Where the sales contract for the goods provides for the supply of digital content or a digital service on a continuous basis for a period exceeding two years, the legal warranty applies to that digital content or digital service throughout the period of supply provided for. During this period, the consumer is only required to establish the existence of the defect of conformity affecting the digital content or digital service, not the date on which it appeared.

The legal warranty of conformity entails an obligation for the professional, where applicable, to provide all updates necessary to maintain the conformity of the goods.

The legal warranty of conformity entitles the consumer to the repair or replacement of the goods within thirty days of their request, free of charge and without major inconvenience to them.

If the goods are repaired under the legal warranty of conformity, the consumer benefits from a six-month extension of the original warranty.

If the consumer requests repair of the goods, but the seller imposes replacement instead, the legal warranty of conformity is renewed for a period of two years from the date of replacement of the goods.

The consumer may obtain a price reduction while keeping the goods, or terminate the contract and obtain a full refund upon return of the goods, if:

1° The professional refuses to repair or replace the goods; 2° The repair or replacement of the goods takes place more than thirty days after the request; 3° The repair or replacement of the goods causes major inconvenience to the consumer, in particular where the consumer permanently bears the costs of returning or collecting the non-conforming goods, or bears the costs of installing the repaired or replacement goods; 4° The non-conformity of the goods persists despite the seller's unsuccessful attempt to bring them into conformity.

The consumer is also entitled to a price reduction or termination of the contract where the defect of conformity is so serious that it justifies an immediate price reduction or termination of the contract. In this case, the consumer is not required to first request repair or replacement of the goods.

The consumer is not entitled to termination of the sale if the defect of conformity is minor.

Any period during which the goods are unavailable for repair or replacement suspends the remainder of the warranty period until the repaired goods are delivered.

The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the French Consumer Code.

A seller who, in bad faith, obstructs the implementation of the legal warranty of conformity is liable to a civil fine of up to €300,000, which may be increased to up to 10% of average annual turnover (Article L. 241-5 of the French Consumer Code).

The consumer also benefits from the legal warranty against hidden defects pursuant to Articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This warranty entitles the consumer to a price reduction if the goods are kept, or a full refund upon return of the goods.

---

Appendix 2 — Right of Withdrawal Policy

Principle of Withdrawal

As a general rule, the Customer has the right to withdraw by returning the Product to the Seller, without giving any reason, except for Products likely to deteriorate or expire rapidly, in accordance with Article L. 221-28 of the French Consumer Code.

The Customer must bear the direct cost of returning the goods.

To do so, the Product must be returned no later than fourteen (14) days after communicating the decision to withdraw, unless the Seller offers to collect the Product itself.

Where the Order relates to an Early Access Pass, the Customer also has the right to withdraw under the conditions set out herein, subject to applicable legal exclusions and the provisions relating to the early performance of the Early Access Pass.

Withdrawal Period

The withdrawal period expires fourteen (14) days after the day on which the Customer, or a third party other than the carrier and designated by the Customer, physically takes possession of the goods.

Where the Customer has ordered several Products through a single Order resulting in several Deliveries (or in the case of an Order for a single Product delivered in several batches), the withdrawal period will expire fourteen (14) days after the day on which the Customer, or a third party other than the carrier and designated by the Customer, physically takes possession of the last goods (or batch).

In the case of Delivery of the Product in several batches or parts, the withdrawal period will expire fourteen (14) days after the day on which the Customer, or a third party other than the carrier and designated by the Customer, physically takes possession of the last batch or part.

Where the Order relates to an Early Access Pass, the withdrawal period expires fourteen (14) days after the day the contract corresponding to the Order for the Early Access Pass was concluded.

Notification of the Right of Withdrawal

To exercise the right of withdrawal, the Customer must notify their decision to withdraw by means of an unambiguous statement (for example, a letter sent by post, fax or email) to the following address: contact@skwheel.com; 75 rue de Colombes, 92400 Courbevoie, FRANCE.

The Customer may also use the form below:

---

MODEL WITHDRAWAL FORM

(Please complete and return this form only if you wish to withdraw from the contract)

To: SAS E-LINE, 75 rue de Colombes, 92400 Courbevoie, FRANCE, contact@skwheel.com;

I/we () hereby notify you of my/our () withdrawal from the contract for the sale of the goods ()/for the provision of services () below:

Ordered on ()/received on ():

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

() Delete as appropriate.*

---

For the withdrawal period to be met, the Customer must send their communication concerning the exercise of the right of withdrawal before the withdrawal period expires.

Effects of Withdrawal

In the event of withdrawal by the Customer, the Seller undertakes to refund all amounts paid, including delivery charges, without undue delay and no later than fourteen (14) days from the date on which it is informed of the Customer's decision to withdraw (pursuant to Article L.221-24 of the French Consumer Code).

Unless it offers to collect the Products itself, the Seller may defer the refund until it has received the Products back, or until the Customer has provided proof of shipment of the Products, whichever occurs first.

The Seller will make the refund using the same method of payment as that used by the Customer for the initial transaction, unless the Customer expressly agrees to a different method, and provided that the refund does not incur any cost for the Customer.

Where withdrawal is validly exercised by the Customer in respect of an Early Access Pass, the Seller will refund the price of the Early Access Pass under the conditions set out herein. The Customer will then lose the benefit of the Early Access Pass, as well as any early access right, priority, benefit or potential refund attached to it.

Where the Customer has expressly requested performance of the Early Access Pass before the expiry of the withdrawal period and the Early Access Pass has been fully performed before the end of that period, in particular through the actual provision of the early access right to the Campaign under the conditions announced when the Order was placed, the Customer acknowledges that they may no longer exercise their right of withdrawal in respect of the Early Access Pass.

If the Customer exercises their right of withdrawal before the Early Access Pass has been fully performed, having requested its performance before the end of the withdrawal period, they may be liable for an amount corresponding to the service actually provided up until they communicated their decision to withdraw, proportionate to the total price of the Early Access Pass, in accordance with applicable provisions of the French Consumer Code.

Return Procedures

In any event, the Customer must, no later than fourteen (14) days after communicating their decision to withdraw under these Terms, return the goods to the Seller at the following address: 75 rue de Colombes, 92400 Courbevoie, FRANCE.

This period is deemed to have been met if the Customer returns the goods before the expiry of the fourteen (14) day period.

Return Costs

The Customer must bear the direct cost of returning the goods.

Condition of Returned Goods

The Product must be returned in accordance with the Seller's instructions and must include all accessories delivered.

In particular, the packaging of returned Products must necessarily include the product's packaging, as well as its outer packaging.

The Customer's liability is only engaged with respect to the depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the Product. In other words, the Customer may test the Product, but their liability may be engaged if they carry out handling other than that which is necessary.

Exclusions from the Right of Withdrawal

Article L.221-28 of the French Consumer Code provides that the right of withdrawal is excluded in the following cases:

1° The supply of services fully performed before the end of the withdrawal period and, if the contract imposes an obligation to pay on the consumer, the performance of which began with their prior express consent and their acknowledgment that they would lose their right of withdrawal, where the service has been fully performed by the professional;

2° The supply of goods or services whose price depends on fluctuations in the financial market beyond the professional's control and which may occur during the withdrawal period;

3° The supply of goods made to the consumer's specifications or clearly personalized;

4° The supply of goods likely to deteriorate or expire rapidly;

5° The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;

6° The supply of goods which, after delivery and by their nature, are inseparably mixed with other items;

7° The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value, agreed at the conclusion of the contract, depends on market fluctuations beyond the professional's control;

8° Urgent maintenance or repair work to be carried out at the consumer's home and expressly requested by them, limited to the spare parts and work strictly necessary to respond to the emergency;

9° The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;

10° The supply of a newspaper, periodical or magazine, except for subscription contracts to such publications;

11° Contracts concluded at a public auction;

12° The provision of accommodation services other than residential accommodation, goods transport services, car rental, catering or leisure activities which must be provided on a specific date or during a specific period;

13° The supply of digital content not provided on a physical medium, the performance of which has begun before the end of the withdrawal period, and, if the contract imposes an obligation to pay on the consumer, where:

a) They have given their prior express consent for performance of the contract to begin before the expiry of the withdrawal period; and b) They have acknowledged that they would lose their right of withdrawal; and c) The professional has provided confirmation of the consumer's agreement in accordance with the provisions of the second paragraph of Article L. 221-13.

---

Appendix 3 — Delivery Policy

Delivery Zone

The Products offered may only be delivered within the Territory, defined as the countries eligible for Delivery, as indicated on the Site during the ordering process.

It is not possible to place an Order for any Delivery address located outside this Territory.

Products are shipped to the Delivery address(es) indicated by the Customer during the ordering process.

Where Delivery is offered in a country located outside of France, the Order remains subject to the delivery countries actually opened by the Seller or by the relevant Third-Party Platform at the time of the Order.

The Customer is informed that certain international deliveries may give rise to customs duties, import taxes, local charges or administrative fees, depending on the regulations applicable in the delivery country.

Shipping Time & Delivery Charges

The time required to prepare an Order and then issue the invoice, before shipping in-stock Products, is indicated on the Site. These times do not include weekends or public holidays.

An email will automatically be sent to the Customer when the Products are shipped, provided that the email address entered on the registration form is correct.

During the ordering process, the Seller indicates to the Customer the possible shipping times and methods for the Products purchased. Shipping costs are calculated based on the delivery method, the weight of the package and the Delivery address.

The amount of these costs is payable by the Customer in addition to the price of the Products purchased.

Details of Delivery times and charges are set out on the Site.

The Seller undertakes to make its best efforts to deliver the Products ordered by the Customer within the indicated delivery times.

Delivery Terms

The available Delivery methods will be indicated on the Site when placing the Order.

The Customer expressly acknowledges and accepts that the conditions for performing the delivery service are specified in the general terms and conditions of sale of the carrier chosen by the Customer during the ordering process, which are referenced on the Site when placing the Order. In order to finalize the order, the Customer will then be required to accept the general terms and conditions of said carrier.

Delivery Issues

In the event the professional fails to fulfill its delivery obligation, the Customer may rely on Article L. 216-6 of the French Consumer Code, which provides for the possibility:

• of notifying the suspension of payment of all or part of the price until the professional performs, under the conditions of Articles 1219 and 1220 of the French Civil Code;
• of terminating the contract, if, after having given the professional formal notice to deliver within a reasonable additional period, the professional has not performed within that period.

The contract is deemed terminated upon the Seller's receipt of the letter or written notice informing it of this termination, unless the Seller has performed in the meantime.

The Customer may immediately terminate the contract:

• Where the professional refuses to deliver the Product, or where it is clear that it will not deliver the goods;
• Where the professional fails to perform its obligation to deliver the Product by the date or upon expiry of the period provided for in Article L.216-1 of the French Consumer Code, and this date or period constitutes an essential condition of the contract for the Customer. This essential condition results from the circumstances surrounding the conclusion of the contract or from an express request by the Customer before the conclusion of the contract.

Where the contract is terminated under the above conditions, the Seller shall refund the Customer the full amount paid, no later than fourteen (14) days after the date on which the contract was terminated.

---

Appendix 4 — Reminder of the Provisions of Articles R412-43-1 et seq. of the French Highway Code

Article R412-43-1

I.- Within built-up areas, riders of motorized personal transporters must ride in cycle lanes or tracks. Where the roadway is bordered on each side by a cycle track, riders must use the one on the right-hand side of the road, in the direction of travel.

In the absence of cycle lanes or tracks, riders may also ride:

1° On roads where the maximum authorized speed is 50 km/h or less. Riders of motorized personal transporters must never ride side by side on the roadway;

2° In pedestrian areas under the conditions set out in the fourth paragraph of Article R. 431-9;

3° On shoulders equipped with a road surface.

II.- Outside built-up areas, the circulation of motorized personal transporters is prohibited, except on greenways and cycle tracks.

III.- Notwithstanding the provisions of I and II, the authority vested with police powers over traffic may, by reasoned decision:

1° Prohibit the circulation of such devices on certain sections of the roads referred to in I and II, having regard to road safety and traffic requirements, fluidity and ease of passage;

2° Authorize the circulation of such devices on the sidewalk, provided they proceed at walking pace and do not cause inconvenience to pedestrians;

3° Authorize circulation on roads where the maximum authorized speed is 80 km/h or less, provided that the condition and profile of the roadway and traffic conditions permit it.

IV.- Where the provisions of III.3° apply:

1° Every rider of a motorized personal transporter must:

a) Wear an approved helmet complying with regulations on personal protective equipment, which must be fastened;

b) Wear either a high-visibility vest complying with regulations, or retro-reflective equipment whose characteristics are set by order of the minister responsible for road safety;

c) Carry an additional, non-dazzling, non-flashing lighting device whose characteristics are set by order of the minister responsible for road safety;

d) Ride, both day and night, with their device's position lights switched on;

2° Any person aged at least eighteen accompanying a rider of a motorized personal transporter under the age of eighteen must ensure, where they exercise legal or actual authority over such rider(s), that each is wearing a helmet under the conditions set out in point (a) of 1° above.

V.- Any rider who contravenes the provisions of I and II, or the traffic restrictions enacted under III.1°, is liable to the fine applicable to fourth-class offenses.

Where the provisions of III.2° apply, a rider of a motorized personal transporter who rides on the sidewalk without maintaining walking pace or who causes inconvenience to pedestrians is liable to the fine applicable to second-class offenses.

Where the provisions of III.3° apply, a rider who fails to comply with the provisions of points (b), (c) and (d) of IV.1° is liable to the fine applicable to second-class offenses.

Where the provisions of III.3° apply, failure to comply with the helmet rules set out in IV.1°(a) and IV.2° is liable to the fine applicable to fourth-class offenses.

Article R412-43-2

Riders of motorized personal transporters are prohibited from pushing or towing a load or a vehicle.

Riders of personal transporters are prohibited from being towed by a vehicle.

Contravention of this article is liable to the fine applicable to second-class offenses.

Article R412-43-3

I.- Every rider of a motorized personal transporter must be at least fourteen years old.

II.- Without prejudice to the application, where applicable, of the provisions of Article R. 412-43-1.IV, when riding at night, or during the day when visibility is insufficient, every rider of a motorized personal transporter must wear either a high-visibility vest complying with regulations, or retro-reflective equipment whose characteristics are set by order of the minister responsible for road safety. The rider may carry an additional, non-dazzling, non-flashing lighting device.

III.- Motorized personal transporters may carry only one rider.

IV.- Contravention of the provisions of II is liable to the fine applicable to second-class offenses.

Riding a motorized personal transporter in breach of the provisions of III is liable to the fine applicable to fourth-class offenses.

A person aged at least eighteen accompanying a rider of a motorized personal transporter under the age of fourteen, where they exercise legal or actual authority over such rider, is liable to the fine applicable to fourth-class offenses.

Article R412-43-4

The provisions of this section apply to light cyclomobiles.

The provisions applicable to mopeds set out in Article R. 416-6.I, and in Articles R. 211-2, R. 317-25, R. 431-1, R. 431-1-2, R. 431-9 and R. 431-10, do not apply to light cyclomobiles.

---

Appendix 5 — User Manual

GENERAL WARNINGS

Use of the Skwheel-One involves risks inherent to the practice of an individual electric mobility device.

As with any dynamic or sporting activity, a fall, loss of control or collision can result in serious or even fatal injury.

To minimize these risks as much as possible, it is essential to:

• Carefully read this entire guide before first use.
• Rigorously follow the safety, maintenance and product-checking instructions.
• Adopt responsible, careful riding suited to your surroundings.

This manual was designed to provide you with all the best practices for use, but it cannot anticipate every specific situation you may encounter on public roads or in personal use.

It is your sole responsibility to:

• Check that your Skwheel-One is in perfect condition before each outing.
• Wear appropriate equipment.
• Assess whether conditions are compatible with safe use.

By using this product, you acknowledge that you are aware of these risks and agree to assume full responsibility for them.

Your safety depends above all on your vigilance, common sense and compliance with the rules.

SUPERVISION

The Skwheel-One is an advanced electric mobility device, designed for supervised and responsible use.

It provides a unique gliding experience, but carries real risks if the user is not properly prepared, equipped and supervised.

Use of the Skwheel-One is not recommended for children under 14. For users aged 14 to 18, active adult supervision is mandatory.

As a parent or guardian, you are responsible for:

• Checking that the product is in perfect working order before each use.
• Ensuring that your child understands how to use the Skwheel-One safely.
• Ensuring that use takes place in a suitable, safe environment.
• Explaining and enforcing local regulations relating to motorized personal transporters (EDPMs).
• Ensuring your child wears mandatory protective equipment, including:
  • an approved helmet,
  • wrist guards,
  • knee pads,
  • and elbow pads.

The Skwheel-One is not a toy, but a personal electric vehicle that must be used with the same rigor as a bicycle, scooter or any other motorized device.

In accordance with French regulations, the use of EDPMs is prohibited for children under 14. In the event of an infringement, responsibility lies entirely with the parent or guardian.

EQUIPMENT & INSURANCE

Protective equipment

The Skwheel-One is a powerful product, which requires equipment suited to its use. Users must always be properly protected:

• Approved helmet mandatory (Standards ASTM F1492 / CPSC / EN1078)
• Wrist guards
• Elbow pads & knee pads
• Covering, abrasion-resistant clothing

Use in sandals, barefoot, or with unsuitable clothing is strongly discouraged.

Insurance - Protect yourself fully

Use of the Skwheel-One, as a motorized personal transporter (EDPM), is subject to regulations in force regarding civil liability insurance.

Even though it is not yet mandatory in all countries, we strongly recommend taking out dedicated insurance covering, in particular:

• Damage you may cause to a third party
• Material or bodily damage suffered in the event of an accident
• Theft, according to the terms of your policy

To simplify your process, Skwheel works with partners specialized in EDPM insurance.

More information is available on our site or from our customer service.

Alternatively, simply scan the QR code below to get insured in 2 clicks.

UNPACKING & CALF-LOCK

1. Remove the product from its box by holding it by the handle and rear axle.
2. Release the calf supports* by loosening the locks provided for this purpose.
3. Grasp the 2 rubber stops on the calf locks with your thumb and index finger, then tilt these parts inward. With your other hand, rotate the calf support backward.

INSTRUCTIONS FOR USE

Ideal places to start

Recommended	To avoid
Flat, paved private road	Slopes, gravel, grass
Empty, smooth parking lot	Narrow or busy areas
Clear esplanade or bike path	Wet or uneven surfaces
Paved sports field	Roads open to traffic

1. Disconnect the rear axle Unclip the rear axle to allow independent movement of the skis.

2. Put on the Skwheel Get on the Skwheel-One and place your feet on the skis, heels firmly set at the back. Check that the straps are properly adjusted to your build. Get off the product and adjust the strap screws if necessary. Then tighten the straps to ensure a good fit.

3. Turning on the Skwheel Press the button on the front of each ski. A red light should appear around the button.

4. Remove the handle Gently rotate the handle downward to release it.

5. Turning on the handle Press the round button at the bottom of the handle. Check:

• The battery level in the bottom left.
• The connection to the skis (network icons visible).
• That the direction arrow points to the left (if not, press the power button twice).

Lower the trigger all the way down and release it. Your wheels are now free.

7. Selecting the speed mode

• 1 press: Mode 1
• 2 presses: Mode 2
• 3 presses: Mode 3
• 4 presses: Mode 4

8. Turning headlights on/off Hold the top button (striped icon) for 4 seconds until you feel a vibration. Repeat the same action to turn them off.

9. Braking

• Electronic brake: lower the wheel/dial downward.
• To adjust power: hold the dial down + press the top button; the level (Brake 1 to 4) is displayed in the top right.
• Mechanical brake: extend one of your legs forward to activate the part located behind the calf.

Tip: bend your legs slightly to better absorb braking, and brake steadily and progressively.

WARNING: Avoid leaning back abruptly for manual braking, as this could throw you off balance, especially at high speed. Use this method as a complement to the main braking system via the remote control.

10. Ideal starting position Keep your legs bent and your weight forward. Engage your core and legs, but stay relaxed in your upper body. Choose a flat, paved, clear surface to start safely.

11. Acceleration Gradually move the dial upward, without jerking.

12. Turning Point your knees in the desired direction, following through with your shoulders. The front pivot system will allow you to turn naturally.

13. Stopping & activating the parking brake Use both brakes to stop. To activate the parking brake:

• Brake fully (dial all the way down).
• At the same time, press the power button once.

14. Taking off the Skwheel Reposition the handle to stabilize the equipment. Screen facing the sky and dial facing the front wheels, then rotate so the dial faces the sky. Place the handle between the 2 Skwheel units to stabilize the equipment. Undo the straps and get off the product. Turn off the product and the handle using their respective buttons.

Rest assured, this step takes a bit of practice at first, but with experience you'll get it every time.

AFTER YOUR SESSION

1. Storing the calf supports & rear axle Bring the two calf stops together inward and rotate the calf support until you hear a locking click. Re-clip the rear axle into place.

2. Transporting Pull out the telescopic handle to easily transport your Skwheel-ONE.

3. Parking Rest the Skwheel on its rear mudguards, only on flat, stable ground, so that it stays properly in position without risk of tipping over.

4. Battery charging Raise the calf supports, then unclip the battery. Connect the charger to the battery's charging port first, then plug it into a wall outlet. A red light comes on while charging. Once the battery is fully charged, the indicator turns green. Unplug the charger from the wall outlet first, then carefully remove it from the battery's charging port. Only use the standard charger supplied with the Skwheel-ONE to recharge it, or the fast charger, available as an accessory. Using any other charger will void your warranty and could damage the Skwheel-One.

NOTE: Standard and fast chargers can operate on 220V. Depending on your country, a plug adapter may be required.

5. Handle charging Rotate and unclip the handle. Recharge it via the USB-C cable (included with the product).

STORAGE

The product must be stored in a clean, dry, well-ventilated environment, free from corrosive gases.

It must never be exposed to direct sunlight. Storage temperature must be maintained between 10°C and 25°C, with relative humidity below 65%.

1. Daily storage Always store your Skwheel indoors, protected from rain, humidity, dust and extreme temperature variations. Avoid prolonged exposure to sunlight, intense heat sources or extreme cold. The Skwheel is splash-resistant, but not waterproof: never expose it to immersion or unprotected outdoor storage.

2. Long-term storage Charge the battery to between 50% and 70% before storage. Store the device in a temperate location, ideally between 10°C and 25°C (50°F to 77°F). Check the battery every month to ensure it stays within the recommended range. Never leave the battery fully discharged for more than 2 months, as this may irreversibly damage its capacity and void the warranty.

TRANSPORT

1. Keep your original box We recommend carefully keeping the packaging box and internal protective materials.

This original packaging is useful for:

• Securely storing your Skwheel-One
• Moving or shipping
• A possible return to after-sales service

2. Transport The product may be transported by any means of transport, provided it is protected against collisions, severe vibrations, rain, snow, water, or any other environment likely to damage it. The product must never be stored in an open-air warehouse. Before any transport, it is recommended to refer to the regulations in force in each country, particularly regarding the transport of lithium-ion batteries. In most cases, you will not be able to bring your Skwheel-One on a plane as personal or carry-on baggage. It must be shipped separately via a specialized carrier authorized to handle the transport of certified batteries. Do not use the Skwheel-One if you notice physical damage or a decline in performance after transport. Contact after-sales service immediately.

MAINTENANCE

1. Cleaning Regularly clean your Skwheel-One with a dry or slightly damp cloth. Avoid splashing water, hosing down, or high-pressure cleaning. Never use harsh products (solvents, strong detergents). Pay particular attention to connectors, charging ports and fasteners, which must remain clean and dry. Simple but regular maintenance ensures the safety, reliability and longevity of your Skwheel-One.

2. Tires Check tire pressure before each use (manufacturer-recommended value: 36 PSI). If a tire is punctured or damaged, do not use the product and contact our after-sales service. Exceeding the maximum pressure indicated on the tire may cause loss of control, damage or injury.

3. Battery The battery must be charged at least once every two months. Failure to do so may void your warranty. Warning: If the battery appears damaged or does not hold a charge, please do not use it. For further assistance, please contact after-sales service by phone, available at: www.skwheel.com or by emailing sav@skwheel.com Caution: Do not expose the battery to extremely high or low temperatures. These conditions may degrade or damage the battery.

NEVER MODIFY YOUR SKWHEEL-ONE

Your Skwheel-One was designed to provide an optimal, safe and reliable gliding experience.

Any modification, attempt to unlock, or unauthorized intervention poses a risk to your safety and results in the immediate voidance of the warranty.

WARNING: The following actions immediately void your Skwheel-One warranty:

• Modification of the motor, battery or any electronic component
• Attempted unlocking (removal of speed or safety limits)
• Installation of parts or accessories not certified by Skwheel
• Use of a charger or adapter not supplied or that has been modified
• Use under conditions not recommended (immersion, unsuitable storage, extreme temperatures)
• Opening the frame or any internal part of the product

Any unauthorized intervention renders the product ineligible for after-sales support and any warranty coverage.

AFTER-SALES SERVICE (SAV)

At Skwheel, we are committed to supporting you well beyond your purchase.

If you encounter a problem, have a technical question, or if a part needs to be checked, our after-sales team is here to help.

How to contact us:

• Website: www.skwheel.com
• Email: sav@skwheel.com
• Phone: +33 6 65 84 06 95

Before writing to us, please have ready:

• Your Skwheel-One model
• The serial number (if available)
• A clear description of the issue
• If possible, photos or a video showing the issue

Important – Warranty

Failure to follow the instructions for use, unauthorized modifications, or improper use may void your warranty.

Please always consult this manual before carrying out any work on the product.

RESPONSIBLE RIDING AND SAFETY

1. Compliance with traffic rules Comply with all local laws regarding the use of motorized personal transporters (EDPMs). It is your responsibility to find out about and comply with the rules in force in your region.

2. Sharing the road Share public space responsibly. Respect pedestrians, cyclists, motorists and other road users. Anticipate others' reactions and avoid any behavior that could surprise or inconvenience them.

3. Defensive riding Always adopt a careful, preventive attitude. Assume that other road users may not see you, particularly in dense urban areas. Anticipating the behavior of those around you will help you avoid dangerous situations.

4. Anticipating hazards Stay alert to vehicles braking, turning or merging into traffic. Watch for car doors that may open suddenly. Be alert to pedestrians, children and animals nearby. Adjust your speed on uneven surfaces: potholes, rails, grates, debris or construction zones.

5. Behavior on the road

• Maintain a safe distance
• Never merge abruptly into traffic
• Ride only on lanes authorized for EDPMs
• Follow right-of-way rules and signal your direction changes
• Do not carry any unstable load

6. Responsible riding Never use your Skwheel-One under the influence of alcohol or drugs. Never carry a passenger. Do not modify any part of the product without official validation from Skwheel. Comply with local traffic rules.

WARNING: Local regulations may impose specific safety and equipment requirements for motorized devices. You are required to find out about and comply with the laws in force in your region of use of the Skwheel-One. This includes personal equipment requirements as well as vehicle compliance.

KEY REMINDER

The Skwheel-One is not a toy. It is a personal electric vehicle intended for supervised, safe and controlled use.